Knowledge Base

    How to integrate Zendesk to Pipedrive using Appy Pie Automate?

    SR

    Supriya Rani

    2 min read

    Published on Nov 27 2025 | Last updated on Nov 27 2025

    How to integrate Zendesk to Pipedrive using Appy Pie Automate?

     

    1.Start by creating an account on Appy Pie Automate. Once logged in, click on ‘Create Connect’ to begin setting up your automation.

     

    2. Select Zendesk as a Trigger app.

     

    3. Select New User as a trigger event and click Continue.

     

    4. Click Add an Account to add your account to Zendesk.

     

    5. Once your account is connected, click the 'Continue' button to run a test and view the retrieved record.

     

    6. Provide all the required information and click Yes, Continue.

     

    7. A “Run Test is Successful” message will appear. Click Continue to proceed to the Action application.

     

    8. Select Pipedrive as your action app.

     

    9. Select Create Person as the action event and click Continue.

     

    10. Click Add an Account to add your account to Pipedrive.

     

    11. Once your account is connected, click the 'Continue' button.

     

    12. Map all the details of the Set Up part and click Continue & Run Test.

     

    13. A “Run Test is Successful” message will appear. Click Activate Connect to activate it.

     

    14. Following is the use case output of the above Connect. A new person “Test Name”  is created in the Pipedrive when zendesk triggers an event of a new user creation.

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