Knowledge Base

    How to Integrate Telegram with Livechat?

    ZA

    Vikas Singh

    2 min read

    Published on Feb 24 2023 | Last updated on Aug 21 2023

    Following are the steps to integrate Livechat with telegram:
    Step 1

    Install telegram on your device. If you do not have a telegram account, sign up at https://web.telegram.org
    If you already have an account then, Login to your telegram account from this link: https://web.telegram.org/
    If you are on mobile, then download the telegram app through the links provided below for your preferred device:
    Apple Store Link : https://apps.apple.com/in/app/telegram-messenger/id686449807
    Play Store Link : https://play.google.com/store/apps/details?id=org.telegram.messenger&hl=en&gl=US&pli=1

    Step 1


    Step 2

    Enter the code that you received from telegram on your device.


    Step 3

    Once signed in, follow this link to start a chat with BotFather (https://web.telegram.org/#/im?p=@BotFather).

    You can also look it up in Telegram App by typing “@BotFather”

    Step 4

    1. Start the chat by using the “/start” command, type it in the chat or pick it from the menu.

    2. Use the command “/newbot” and enter the name of your new bot.

    3. Now, choose a User Name for your bot. It must end in ‘bot’. For Example: TetrisBot or tetris_bot.

    4. After the successful creation of the bot, you will be provided with a token. Furthermore, you can find it at t.me/ypuii_bot. You can now add a description, about section and profile picture for your bot, see /help for all list of commands.

      Step 5

    Now copy and paste the access token from your telegram message into the bot token field on your Appy Pie Livechat and connect the livechat to your telegram account.


    Step 6

    Now you can talk in real time by clicking on the bot link (t.me/minitestingnew_bot) which will take you to the respective bot page.



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