Knowledge Base

    How to start a chat with another agent?


    Akash Kumar

    1 min read

    Published on Oct 08 2021 | Last updated on Oct 08 2021

    Follow the steps below to start a chat with another agent:

    1. Go to your Livechat dashboard and click on the User icon in the top-right of the side menu.���
    2. Select an agent and click on the Messaging icon���
    3. Click on Start Chat in the chat panel.���
    4. Type your message and then click the Send icon. Your conversation will also appear under Ongoing Conversations.���





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