Published on Oct 08 2021 | Last updated on Oct 08 2021
Follow the steps below to pick a chat:
Login to your Livechat account and go to the dashboard. In the left panel, you will see the Ongoing and Incoming Conversations menus. ���
Under Incoming Conversation, select an incoming chat.���
For the selected conversation, you can check the visitor’s details including Name, Email, Visitor’s path, and IP. Now, click on Start Chat to start interacting with your visitors.���Type your message and then click the Send icon.