Knowledge Base

    How to pick a Chat?


    Akash Kumar

    1 min read

    Published on Oct 08 2021 | Last updated on Oct 08 2021

    Follow the steps below to pick a chat:

    1. Login to your Livechat account and go to the dashboard. In the left panel, you will see the Ongoing and Incoming Conversations menus. ���
    2. Under Incoming Conversation, select an incoming chat.���
    3. For the selected conversation, you can check the visitor’s details including Name, Email, Visitor’s path, and IP. Now, click on Start Chat to start interacting with your visitors.���Type your message and then click the Send icon.




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