Knowledge Base

    How to translate a chat?

    ZA

    Akash Kumar

    1 min read

    Published on Oct 08 2021 | Last updated on Oct 08 2021

    Follow the steps below to translate a chat:

    1. Go to your Livechat dashboard and in the left panel, you will see the Ongoing and Incoming Conversation menus. ���
    2. Under Ongoing Conversation, select an ongoing chat.���
    3. Click on the 3 dot icon in the top right of the Chat panel.���
    4. Select Translate Chat from the options. ���
    5. Click on Translate to translate your chat.���
    Note: The text language to be translated will be auto-detected.
    6. In the chat panel, you will see your translated chat.���

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